"I just wanted to say a HUGE thank you for all your hard work on event. It was a great year for us (despite a few extreme weather challenges) and in all it went very well. Amazing to see so many great riders crossing the finish line and then seamlessly be taken to their destinations on time!
There were the usual challenges of late bookings, and cheeky riders requests but thank you for dealing with them so professionally and for being so accommodating. I think the booking process works really well and riders have a great service available to them."
"Just wanted to send my thanks for all your support. It was epic and went without any hitches and that was in no small part down to you and your team." Ride Across Britain Team
I just wanted to formally send a note of thanks to your staff for being incredibly helpful, efficient and professional on Sunday for Islington's booking from Dunwich to London.
It was a very smooth transit and your staff did a great job in helping to sender we had everyone on the coach. The coach itself was fantastic. Ali
I just wanted to say thanks to you all, especially Paul, for all of the help with our Belgium trip at the weekend.
We had a great time and were really impressed with Pauls patience, energy and driving skills.
Many thanks again.
European Bike Express
"I would like to thank you for your great service. Jane and I and our bikes arrived safely in Beaune today having been driven so carefully and comfortably, and looked after so well by Paul.
Thank you for your great service."
Penelope (Lancs) Sept 2023
"Unfortunately owing to age and infirmity I wont be travelling on the EBE again.
For so many years its been part of my life to travel down to the south of France.
I do hope you have a successful year and give many cyclists like me happy memories to treasure"
P Crook 2022
"Thank you again for all your help, and for dealing with someone who was far away from home and a bit nervous about everything going well. You ensured this all happened without issue. Take care!" A.Ayyagari (Seattle, USA) September 2019
"Dear E.B.E. staff, I am writing
regarding my recent journey with yourselves, on the med.
express route, outbound 14/09, returning 22/09. Having known about your company since it's beginnings,
I have always wanted to use the service, but somehow have
never managed to find the time. This year I
finally made a booking; I just wanted to say how glad I am that
The service has been superb from beginning to end. From the office staff reserving me a place until I could confirm my holiday
from work, through to Jason, Richard and the other drivers (I'm sorry I don't remember their names). The service has been faultless. Prompt pickup, great communication, excellent standards of comfort on the coach and excellen facilities onboard. The prospect of 24+ hours on a coach isn't what many people would find desirable, but in this case it was a pleasure. The time passed easily, the refreshment stops were sensible, and the high standards of driving led to a relaxing journey. Before even stepping off the return coach, I have been very keen to rebook again next year, either for another drop off trip, or maybe the fixed base holiday. Thank you for all of your efforts, and if you could pass on my thanks to everyone involved in E.B.E., I would be very grateful". D.James (County Durham) September 2018
"We came back from Montpellier on Saturday and want to let you know how pleased we were with the efficient and cheerful way the crew worked to get us home safely ahead of the projected storm. In particular Jason was great. His good humour transformed the journey. Tireless in looking after us, always sociable, cheerful and efficient . (we much appreciated the home cooked meals.!)". L Farley & P Bentley (London) September 2018
"My husband and I have just returned from a 2 week holiday, travelling with you to Lyon and returning from Montpellier. From the booking procedure earlier in the year to our 2 days of travelling this month, you provided an professional and friendly service. Jason and the team of drivers were superb, and the car parking arrangements in Northampton were also very efficient. Thank you very much. We will recommend you to our friends". M & A Pendleton (Somerset) September 2018
"Dear team at EBE,I would like to say a big thank you to all your team for the efficient and courteous service that I have experienced whilst booking and travelling with your Company. Firstly, all office staff, particularly Nicki, have been friendly, helpful and long suffering during a year of booking, cancelling and changing of plans. Secondly the bus was expertly driven by all your drivers. We felt confident and safe in their hands at all times. It was really amazing how your time-table was so accurate. Thirdly, our good friend JASON looked after us so well, feeding us much better meals than could have been obtained in service stations (well, the British ones anyway!), keeping us well informed about the journey and remaining good humoured all the time.
Its not very often that I bother to follow up with thanks for services paid for, but in this case you all deserve a big thumbs up,
so thank you very much indeed.
I just wonder if I could make a point that you may like to pass on to other cyclists? During our 1,032k ride we used an App called
Maps.Me to find our way around. It has a cycle route point which proved to be excellent at finding small cycle paths from village to village. It even took us across someones lawn to the path beyond! Perhaps, if anyone asks, you could recommend it to them? The good thing is that it works off-line, no WiFi needed whilst on the move. It works anywhere in the world.
Thank you all again". L.Rosling (Penrith) September 2018
"I find the office staff very polite and helpful". M Rollason (Derby) September 2018
"Many thanks to the onboard staff, all very helpful and friendly. This is my first time and I am already planning my next booking". D Murphy (Ireland) August 2018
"Bus staff went out of their way to be helpful by loading our bags onto the bus while the drivers slept so we could enjoy a bag free day. Company was jovial, informative and caring. Thank you. I would definitely recommend you." C O'Connor (Kent) July 2018
"This will be the fourth year in a row that I have used your service and thank you all so very much in making possible some amazing adventures and memories." J Byrne (Warwickshire) December 2017
"Thank you very much for the kind alert. We booked (and fully paid for!) our tickets on Med route A from Orange to Gravesend on August 5th. We are now off and running on our plans for our next grand adventure. I can't thank you enough for the great service and company than you run. All the best from a very wet Vancouver Island, British Columbia!" C Foote - Canada November 2017
"I would just like to thank you all once again for your excellent service which yet again contributed to me having an excellent holiday." G Baldry (Cleveland) September 2017
"As an ex HGV & PSV driver myself - I have always been impressed by the driving standard on every EBE trip." D Charlwood (Leeds) July 2017
"The Driving Crew clearly take pride in what they do. Very responsive and friendly." R Caves (County Antrim) June 2017
"A huge thank you for providing a great service. I
had a fabulous holiday and found using Bike Express to be a
great experience. Hassle free transportation of bike with
full camping kit plus friendly staff and fellow
companions to travel with."
A Lawther (Skipton) May 2017
"I wish to put on formal record my heartfelt appreciation and thanks to one of your employees. She has over the past few days, been incredibly helpful in kindly responding to my queries as I booked to travel to France this summer to see my brother who lives in the South of France, using your very impressive service.
I have posted a card to her today, to convey my thanks personally, but wanted to take this opportunity to email you and say how impressed I have been with the excellent level of service given by your member of staff.
"It was over and above, what I could have hoped from a skilled and dedicated member of staff, and I felt that such service should be valued and recognised, which is why I am writing to you today."
Fisher (Cumbria) May 2015
"Dear all at European Bike Express, I just have to write to say that myself, and the rest of the group wish to thank everybody concerned with our journey.The bus was comfortable, the staff very kind, friendly and helpful . We would use your bus again at any time in the future and would recommend your company to anybody ". - P.Jones, L.Bernard, T.Court, T.Lowe, I.Appleton, J & D Jarvis (Surrey) May 2015
"We are looking forward to, what will be our 8th trip, using the excellent service provided by European Bike Express!!" - R.Barber & S.Shaw (Kent) February 2014